Fitch Lumber offers local delivery ensuring you get the building materials you need on time. With a fleet
of piggy back trucks, box trucks and flatbeds at our disposal, we can guarantee
delivery within 24 hours regardless of how much you ordered.
Fitch Lumber accepts returns provided it is done within
thirty (30) days of the purchase date, unless otherwise specified below. The
items must be in their original packaging and must be in resalable condition. It must not have been damaged during
use. Upon return, a credit amounting to the original purchase price will be
issued to your bank or to your credit card.
Please take note that we do not accept returns on custom, made-to-order or special order items.
Damaged or defective
items may also be returned to us provided it is done within thirty (30) days.
Any charges incurred for the shipping of defective items will automatically be
refunded. Please have the defective items stored in their original packaging
and accompanied by their original invoice.
Should there be an error on our part
pertaining to your order (i.e. shipping of a different item), we will issue a
refund for any applicable shipping cost. Please ensure that the product still
has its original packaging and invoice to ensure the quick processing of your
We process cancellation of orders provided the client gives
a written notice within a minimum of 24 hours. The notice can be sent in
person, email, fax, or text message.
However, please be advised that during cancellation, the
company will be imposing specific charges to cover any administrative or
delivery expenses incurred. We also reserve the right to refuse the request for
cancellation if it has been determined that there was no error in the product,
order or delivery information.
Fitch Lumber does not accept cancellation for custom, made-to-order or special order items. Once orders for these items are submitted to the vendor, production automatically begins and cannot be cancelled.
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The data gathered will be used solely for statistical analysis and will be automatically deleted from our system.
It does not enable us to access any other information or allow us to view your computer and the data stored in it.